From Static Website to Lead-Generating Growth Asset
Optimizing Product Communication to Unlock Measurable Growth
Year:
2024
Company
Hero Guest (EdTech for frontline staff in hospitality)
My role
Project Led, UX/UI, Web Master
The Challenge

Growing pains were real!

The agency-managed website was slow, expensive, and misaligned with the product’s evolution. We were losing leads due to vague messaging, broken navigation, and no ability to test.

I took full ownership to rebuild it into a conversion-focused, testable asset—faster, cheaper, and aligned with growth.

My Goals
  • Cut agency dependency and regain agility

  • Improve conversions through better UX + messaging

  • Enable A/B testing and SEO scalability

  • Strengthen product storytelling with motion

This was my approach
Restructured Navigation with Data + Real Feedback

How I combined user behavior data, stakeholder input, and real user feedback to restructure the sitemap and improve clarity and discoverability.

Rewrote Messaging for Conversion

How I rewrote and structured website copy to clarify our value prop and increase demo requests.

Led UX/UI Redesign with Growth Lens

How I led an iterative, user-centered design process to deliver a brand-aligned, high-converting interface.

Created Motion-Based Feature Showcases

How I implemented motion-based product previews to increase time-on-page, boost click-throughs, and create a more immersive user experience.

A/B Tested Hero Layouts

How I experimented with video, static, and carousel hero variants to identify the most effective format for user activation.

1.Restructured Navigation with Data + Real Feedback

To redesign the structure of the website, I combined insights from three core channels:

  • 📊 Analyzed heatmaps + GA4 to find bounce/drop-off points

  • 🧠 Stakeholder Input

  • 💬 Customer & Lead Feedback:

    User feedback revealed confusion around the product section and info requests, highlighting key pain points.

By combining qualitative insights with behavioral data, I restructured the website to better guide users, reduce friction, and support conversion—starting with a cleaner, smarter sitemap.

2. Rewrote Messaging for Conversion

To drive more demo requests, I focused on rewriting the site’s messaging around real user pain points, aligning tone and content with the expectations of our ideal customer profile (ICP).

  • 🤖 Trained a GPT model on internal docs for brand voice

  • 🔍 Benchmarked YC startups for CTA and benefit-driven structure

  • 📞 Insights from Sales Conversations:

    I rewrote content based on recurring pain points and desired outcomes mentioned by potential leads during discovery calls

3. Led UX/UI Redesign with Growth Lens
  • 📍 Designed new user flows and wireframes from scratch

  • 🎨 Built a modular design system in Figma

    Ensured visual consistency and easier future updates to polished high-fidelity prototypes

  • 🌐 Developed entire site in Webflow, replacing agency

    I spearheaded the Webflow development phase and fixing legacy bugs to conducting thorough testing for functionality, usability, and cross-device performance.

  • 🌍 Built a multi-language Webflow site tailored for US market

    Originally focused on the Mexican market, the new site was reimagined entirely in English to open doors to the US market, primed to capture new leads

4. Innovating with Motion-Driven Product Showcases
  • 🎞 Built After Effects videos to demo product use cases

    Users understood features faster and stayed longer

  • ⚡ Replaced static shots with immersive previews

    Increased time-on-page and differentiated us from competitors

5. A/B Testing Hero Layouts
  • 🧪 Ran tests on video vs static vs carousel hero versions

  • 🏆 Picked the winning variant based on engagement

📊 How is this impacting the business?

This wasn’t just a redesign—it was a growth experiment that turned our main digital asset into a scalable, testable and high-performing channel.

By taking full ownership of product marketing and development, we reduced costs, increased agility, and create a solid base for others growth strategys (SEO, landing page to capture leads)

16%
Reduce bounce rate
3.8%
Increase conversion rate
4.5s
Reduce the avg page load time
20%
Increase traffic to the product page
$10K+/year
saved in agency fees
Foundation built
for SEO, LPs, and new lead funnels
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Leonardo Quisbert
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